FED Phone and Internet Companies Face Fines up to $4.6 Million if They Do Not Register

Telecommunications Amendment (Enhancing Consumer Safeguards) Bill 2025

House of Representatives

Senate

Assent

Links to official parliament websites

Official page: progress through parliament

Effects of this bill

If this bill passes, it means that:

Carriage service providers cannot provide listed services unless they are registered
The ACMA can demand more information from registration applicants in writing
Unregistered providers face fines up to 30,300 penalty units or the benefit gained from the breach
The Minister can exempt specific eligible providers from needing to register
Registered providers must tell the ACMA in writing if their registration details change
Registered providers must notify and transfer customers if their registration is revoked or not renewed
The ACMA can impose obligations on providers even after their registration is revoked
Industry participants must follow all registered industry codes and standards
Phone and internet providers must register before they can provide listed carriage services.
Providers who offer these services without registering can be fined up to $4.6 million or an amount based on the benefit they gained.
The Minister can declare that a specific eligible provider does not need to register.
The ACMA can ask people applying for registration to provide more information.
Registered providers must tell the ACMA in writing if any of their registration details change.
If a provider's registration is cancelled or not renewed, they must notify their customers and transfer them to another provider. The ACMA can also set other rules the provider must follow after their registration ends.
Industry participants must now follow both industry codes and industry standards.